Effective Date: November 16, 2023

Welcome to Aqua Finch, where your privacy and data security are our utmost priorities. This detailed Privacy Policy elucidates how we collect, use, and protect your information when you engage with our telemedicine services. We urge you to carefully review this policy to understand the scope and nuances of our data practices.

1. Information We Collect

1.1 Personal Information: As part of our commitment to providing personalized telemedicine services, we collect essential personal details during the registration process. This includes, but is not limited to, your full name, date of birth, contact information, and demographic details.

1.2 Health Information: To ensure accurate and comprehensive telemedicine consultations, we may collect health-related information, encompassing medical history, symptoms, and other pertinent details necessary for our healthcare professionals to offer tailored advice and treatment.

1.3 Device Information: We automatically gather information about the devices you use to access our Services. This includes device type, operating system, and unique identifiers, enabling us to optimize your user experience across various platforms.

1.4 Usage Information: Understanding how you interact with our platform is crucial for continual improvement. We collect data about your usage patterns, such as the pages you visit, features you utilize, and the duration of your sessions.

1.5 Payment Information: In instances where our services involve financial transactions, we collect payment details, including credit card information, to facilitate secure and seamless transactions.

2. How We Use Your Information

2.1 Providing Services: Your information is instrumental in facilitating telemedicine consultations, connecting you with licensed healthcare professionals, and delivering a personalized and efficient user experience.

2.2 Improving Services: We analyze aggregated data to enhance our Services continually. This includes identifying usage patterns, streamlining features, and adapting our offerings to align with your evolving needs.

2.3 Communication: Utilizing the contact information provided, we may communicate essential updates, appointment reminders, and other pertinent information related to your engagement with Aqua Finch.

2.4 Legal Compliance: We process your data to fulfill legal obligations, responding to legal requests, preventing fraud, and ensuring the overall security and integrity of our Services.

3. Data Security

3.1 Aqua Finch employs robust security measures to protect your personal and health information. This encompasses encryption, stringent access controls, routine security assessments, and adherence to industry-standard practices.

3.2 While we are committed to safeguarding your data, it is imperative to acknowledge that no method of transmission over the internet or electronic storage can be guaranteed as completely secure. Consequently, we cannot ensure or warrant the absolute security of your information.

4. Data Sharing

4.1 Aqua Finch does not engage in the sale of your personal or health information to third parties. However, to provide you with optimal telemedicine services, we may share information with licensed healthcare professionals. Additionally, we may disclose information to fulfill legal requirements, protect our rights, or as otherwise outlined in this Privacy Policy.

5. Your Choices

5.1 You retain control over your personal information. You have the right to review, update, and delete your data. Additionally, you can manage your communication preferences and opt out of specific types of communications.

6. Children’s Privacy

6.1 Aqua Finch’s Services are explicitly designed for individuals aged 18 and older. We do not knowingly collect information from individuals under the age of 18. If we become aware of such information, we will promptly initiate its deletion.

7. Changes to the Privacy Policy

7.1 Aqua Finch reserves the right to modify this Privacy Policy periodically. Any significant changes will be prominently displayed on our website, and users will be notified of updates.

8. Contact Us

8.1 Should you have any questions, concerns, or requests regarding your privacy, please contact our dedicated Data Protection Officer at [inquiries@aquafinch.co].

By engaging with Aqua Finch’s Services, you acknowledge that you have thoroughly read, comprehended, and willingly agreed to abide by the terms outlined in this detailed Privacy Policy.